Conflicts in the Workplace

This blog assignment was perfectly timed, as there have been some conflict at my work as we start new schedules, and those of us working with children who have many different special services during their school week struggle to make it all work without “fighting” over children’s limited time. The children I teach have global delays, so in addition to spending all academic times in specially designed instructional groups, they also must be pulled out of class for speech and occupational therapies. It can be very difficult to find times to meet their special needs that do not coincide with other needs, such as their general education socializing, lunch, recess, and educational areas not served by special education, such as science and social studies.

This week, the Speech Language Pathologist (SLP), as she is trying to start serving students, wanted to serve one of them during his science time. I felt I needed to advocate for this student’s time in his general education classroom, receiving access to education that he does not get anywhere else. The SLP felt she needed to advocate for his much needed communication goals. Both of us had legitimate concerns about the use of this student’s time, and both of us felt we were advocating for the right thing. Instead of attempting to compromise or find an alternate time, the SLP said she would leave the decision up to me, and if the student went to science that she would just tell our director that he did not get his speech minutes met that week because I would not let him go. I perceived this as a threat, and told her that I did not want her to “throw me under the bus”, and so she could take him during science, and we would “work it out” later. Neither of us handled the situation well, but thankfully we were able to turn it around later. We both apologized, as we were both communicating while we were stressed out. We decided that she would speak with the teacher in charge of science to find out the specific days and times students would not be available, since I did not have all that information, and I would remove myself from that decision making, as I was only serving as a middle man, and perhaps adding to the confusion. I know that the SLP is a very sensitive person, and she takes conflict very personally, so I made sure to express to her that in no way was our relationship “damaged” and that it was ok that we occasionally disagree, because I understand her desire to advocate for the students is the same as mine. We both made a commitment to meet and hash out our schedules, and that we would find compromises on both ends.

Being sensitive to her emotions, seeing things from her perspective as well as mine, and working together to compromise and collaborate were all strategies that turned our unproductive conflict into a productive one. As a result, we are working together to meet the needs of students and we both have a better understanding of time restraints on each other’s schedules and jobs.